Cancellation and Refund Policy

SpartaIRA products are delivered digitally. Once a customer receives dashboard access, license access, downloads, setup files, or protected strategy material, the product is considered delivered.

Refunds are not issued because of trading losses, failed prop-firm challenges, lower-than-expected profit, broker conditions, market behavior, user settings, platform issues, VPS downtime, slippage, spread changes, or differences between backtest and live trading results.

We may review refund requests when there is a duplicate charge, incorrect charge, accidental double payment, or a verified technical issue that prevents any access to the purchased product and cannot be resolved by support within a reasonable time.

Refund review requests should be sent to support@spartaira.com within 7 days of purchase. Include your account email, order date, plan name, payment receipt, and a clear explanation of the issue.

We normally review complete requests within 5 business days. If approved, a refund is sent to the original payment method. Banks and payment providers commonly take an additional 5 to 10 business days to display the credit. Provider rules, including PayPal or Razorpay rules, may also apply.

Subscription plans may be cancelled for future billing where supported by the payment provider or customer portal. Cancellation stops future renewal but does not automatically refund previous charges or delivered digital access. Contact support if the cancellation control is unavailable.

Fraudulent disputes, chargeback abuse, license sharing, reverse engineering, or unauthorized redistribution may result in account suspension, license termination, and loss of access.

Nothing in this policy removes consumer rights that cannot legally be excluded. Where applicable law permits, by requesting immediate digital delivery you consent to access beginning immediately and acknowledge that a statutory cancellation right may end once digital delivery begins.